Refund policy
Return & Refund Policy
We want you to be happy with your BODYIRL order.
If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue.
Once we review your request, we’ll work to provide an appropriate resolution, which may include a replacement or refund.
Return Conditions
Items must be:
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Unworn
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Unwashed
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Unused
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In original condition
Returns sent without prior approval may not be accepted.
Change of Mind or Sizing Issues
Because many BODYIRL items are produced and fulfilled on demand, we currently do not guarantee returns or refunds for:
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Change of mind
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Ordering the wrong size
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Items that were correctly produced and delivered as ordered
Please review the product size guide carefully before placing your order.
Return Shipping
If a return is approved for a non-defective item, the customer may be responsible for return shipping costs.
If your item arrived damaged, defective, misprinted, or incorrect, please contact us before returning anything.
Lost Packages
If your package appears to be lost, please contact us as soon as possible so we can investigate the shipment.
Cancellations
Orders may only be canceled before production begins. Because orders can move into production quickly, please contact us immediately if you need to request a cancellation.
How to Contact Us
For any return, refund, or order issue, please contact BODYIRL through our Contact page and include:
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Your order number
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A brief description of the issue
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Photos of the item, if applicable
Please do not send products back without receiving return instructions first.